Measuring the Impact of Factors Affecting Job Satisfaction with the Moderating Effect of Demographic Factors among Academic Faculty Members of Public Universities in Sri Lanka | Book Publisher International

The purpose of this study was to assess; the impact of factors affecting job satisfaction and the moderating effect of demographic factors among academic faculty members of public universities in Sri Lanka. In recent years, a number of studies have investigated the job satisfaction of university faculty in developed countries; however, a little is known about the job satisfaction of academicians in developing countries such as Sri Lanka. The research method employed was the quantitative method that collected data from academics in fifteen state universities in Sri Lanka by means of a structured questionnaire. A representative sample based on the multi stage stratified random sampling method was auctioned, this involved 500 questionnaires being distributed, with 423 questionnaires identified being usable for further analysis. In terms of findings, the median and mean values of the overall job satisfaction of academic staff members of Sri Lankan state universities were found to be 3.95 and 3.93 (in a 1-5 Likert scale), respectively; in addition, the mean value was also found to be significantly higher than the neural value 3. This means that the academic members are generally satisfied with their jobs in the Sri Lankan context. Further, the multiple regression analysis performed to test the research hypothesis on the relationship between remuneration, work load, work autonomy, working environment and social recognition and overall job satisfaction indicated that the factor “social recognition” was a highly significant positive factor affecting the overall faculty job satisfaction in Sri Lanka. The Andrew F. Hayes (2013) module analysis performed to test the moderating effect, depicted in the results that, the interaction between the constructs variables indicates that the current working status and gender variables does not have a statistically significant moderating effect (p>.05) on the overall job satisfaction of academicians. In terms of differences between and amongst different demographic categories, faculty members at the professor’s levels were more satisfied than other groups. Further, the findings indicate that lecturers had the lowest job satisfaction level. These findings are also expected to have significant policy implications.

Author(s) Details

T. S. M. Amarasena
Department of Decision Sciences, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka.

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Usage of Root Cause and Pareto Analysis to Identify the Causes of Attrition in a Non Banking Financial Organization | Chapter 08 | Emerging Issues in Science and Technology Vol. 1

The paper attempts to identify and diagnose the factors causing employee attrition using Root cause and Pareto analysis in one of India’s leading Non Banking Financial Company. The primary data was collected through the tele-calling method. The reasons for leaving the organization had to be drilled down subsequently from the conversation. On the ending note of the dialog with employees, their suggestions for improvement in the organization were also recorded. The exit interview files of employees who left the organization during the year 2017-2018 were used for secondary data analysis. The entire study population comprised of 300 employees who were customers’ manager and operations manager. Primary data was analyzed using Root Cause Analysis technique for identifying the causes of employee attrition. The Secondary data was analyzed using the statistical tools like Percentage analysis, Correlation analysis and Regression analysis. Suggestions were presented to the organization for improving the retention rate.

Author(s) Details

Dr. Vijaya Mani
SSN School of Management, Tamil Nadu, India.

Dr. Vani Haridasan
SSN School of Management, Tamil Nadu, India.

S. J. Jhanani
SSN School of Management, Tamil Nadu, India.

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Core Dimensions of Organizational Culture in a Research and Development Organization in Tamil Nadu, India | Chapter 02 | Emerging Issues in Science and Technology Vol. 1

The research paper aims to analyse the core dimensions of Organizational Culture in a R&D institution that is completely dedicated to research in Basic and Allied Sciences. The sole purpose of this research is to capture those dimensions amenable to R&D activities in this organization that will lead to higher R&D performance. The research examines factors like Strategy, Structure, Resources, Risk taking, Job & Role Characteristics, Team Dynamics, Collaboration & Networking, Leadership, Reward System, Safety & Health and Customer Satisfaction in the context of the organization. Research data was collected using a questionnaire from a sample of (n = 110) respondents within the institute. All the variable items for Organisational Culture were measured using a five-point Likert scale. Parametric and Non-Parametric tests were used to analyze the dimensions of culture, relationship between organizational culture and job satisfaction of employees and also the influence of demographic factors on organizational culture.The paper also includes recommendations to guide the management of the organization to identify and inculcate cultural values that will enhance R&D activities and to gradually abandon those practices that hinder creativity and innovativeness among the employees.

Author(s) Details

Vijaya Mani
SSN School of Management, Kalavakkam, Tamil Nadum 603110, India.

Ramyaa Shree S.
SSN School of Management, Kalavakkam, Tamil Nadum 603110, India.

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